Blog - Page 2 of 13 - Hosted Network

With the increasing costs of running your MSP each year, raising your prices is an important way to pay for your overheads and keep your business profitable. While it is apparent that no one likes price increases, not doing so can affect the quality of the service you provide to your customers. We understand that […]
 
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Does your business run off a framework? Regardless of your MSP’s size, adapting a framework can help you achieve your goals and turn your business into a well oiled machine a lot faster.  Just like an operating system like Microsoft Windows that manages your computer, business frameworks are designed to ensure your business operations smoothly […]
 
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Who doesn’t love a great story? You may have heard or told lots of stories in your lifetime- from the most trivial to the most significant ones that affected you in some way. But why do people love stories? And why is it essential for every salesperson to be a great storyteller? Here are a […]
 
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We’re delighted to announce the launching of our new Status Page! As we grow and expand our service offering, more and more status updates are needed. We strive to provide the best partner experience possible and with that thought in mind, we’ve made the decision to move to a new status page. With this new status page you’ll experience: A cleaner interface […]
 
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How would you know that your MSP is truly growing? What are the factors that steer your business? While we understand that fulfilling the needs of your clients is your MSP’s top priority, you might be losing track of other important components of your business. Aside from the customers which obviously is the main driver […]
 
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We did something great! (And got recognised by it.) Our team is delighted to be included as one of the finalists in CRN Impact Awards 2021 for the “Platform Innovator” category, in recognition of J.A.R.V.I.S (Just a Rather Very Intelligent System). J.A.R.V.I.S, also known as our Partner Portal is our in-house built platform that serves […]
 
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“We don’t have the budget for now.” “We’re not as profitable compared to large companies, so I think we’re safe.” “I think it’s just not possible.” “Our firewall is enough.” We’ve all heard customers trying to get away from conversations about upgrading their IT security. Unfortunately, cybercriminals are getting more creative and smarter than ever […]
 
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We’re pleased to announce the availability of our new Network Looking Glass to help both our partners and other network operations perform diagnostics as seen from the perspective of our various POPs around Australia. Diagnostics currently available are: Ping Traceroute BGP Route BGP Community BGP AS Path What is a Looking Glass? The Looking Glass […]
 
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Have you ever wondered what stage your MSP is in? Yes, just like how butterflies go through metamorphosis, MSPs (like all businesses) reach different levels as they gradually progress in terms of profitability, service quality and overall operational performance. In simpler terms, it is the evolution of MSPs. The higher you climb the operational maturity […]
 
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