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“We’d like to express our sincere appreciation for the outstanding support we’ve received from Hosted Network over the past few years. Whenever we’ve encountered an issue, the team has been incredibly helpful, responsive, and thorough in resolving it. Hosted Network has continually exceeded our expectations, making what could have been challenging situations far easier to manage. The professionalism, reliability, and dedication shown by the team are a true reflection of the company’s commitment to its partners.”
“I come from the old school of IT, and over the past 27 years I’ve dealt with many vendors, suppliers, and service providers. Without hesitation, I can say that Hosted Networks is the best company I have ever worked with. From the quality of services provided — VoIP, internet, and technology solutions — to the outstanding account management and technical support, every interaction has been consistently excellent.”
“Working with Hosted Network has been a breath of fresh air! Their reseller portal provides a great deal of support to me, including the ability to be able to qualify a site, see what is available and place an order within minutes. Dealing with their teams as well as their continual communication sets them apart from the other providers. I can definitely recommend Hosted Network and their services as they are not just another supplier.”
“Relationships is what it is all about and seeing a vendor go above and beyond for an end client is something that I want to call out in a big positive manner. The Hosted team went to bat for me and got the line fixed for us. Amazing work to have the support of their team for what is essentially a very small account.”
“Hosted Network’s Marketing Concierge has been instrumental in our event-based marketing transformation. Their support in content creation and event organisation has saved us significant time while leading to increased leads, prospects, and valuable marketing insights. The most enjoyable aspect of our partnership is the collaborative nature of our relationship.”
“Hosted Network has played a crucial role in our ability to stay competitive, particularly in terms of pricing and support. Their support has been exceptional. The support team is structured around key individuals who specialise in different areas, ensuring that there’s a person who knows exactly what you need. The user-friendly portal has also been a game-changer.”
“The core issue of invoicing each month, specifically getting call usage data across, was a major challenge for us. However using the Rebilling System has greatly reduced our administration time and unlocked scaling without any additional admin overhead. I highly recommend the Rebilling platform to any MSP looking to streamline their invoicing process!”
“There are a lot of competitors out there but Hosted Network stood out from the first meeting. The partnership has been so seamless and they’ve been able to support me through the process. It’s not their products, but the ‘service’ itself — knowing that I can escalate to whatever level is required is immensely important to me.”
“Most IT companies are time poor and using Hosted Network’s Marketing Concierge allowed us to do campaigns we likely would not have done. Unlike any other telco we have worked with, their partner program, back end systems, support and services offered are second to none. That’s why I have no hesitation recommending and using Hosted Network as our telco partner.”
“Leveraging Hosted Network’s Marketing Concierge was an effective way to promote our new Voice and Connectivity services. In fact, we have already generated opportunities and closed deals from the email campaign we’ve implemented. If you’re an MSP and marketing is one of your weak areas, give Hosted Network’s Marketing Concierge a try; it’s a low-risk and easy way to win new deals!”
“Making sure that our telco billing is quick and accurate has always been a concern for us. After a discussion with Ben Town, the Hosted Network team implemented a billing solution to streamline the whole process and integrate with our other business tools. It’s great to have a partner that listens to us and makes things happen.”
“The main thing that we really liked about Hosted was that it was a smaller team providing big service. We can put a name to a face and effectively ring someone and go, “We’ve got a problem. How do we deal with it?” And we get a very quick and prompt service. We don’t have to deal with the political red tape that you see with the bigger carriers.”
“Working with Hosted Network is a breath of fresh air. The team is highly responsive and provides fast turn around times with any requests we have, be it quoting, information or support. There is nothing too difficult for the HN team to do and all our needs are met with a smile.”
“We have a great working relationship with Hosted Network. Once we saw how they operated, we were able to see the culture fit. The provisioning process is streamlined and we are now able to offer a wider range of internet service options. Their systems and ordering tools are simple and easy to navigate.”
“Just want to let you know that your Support Team is one of the best I’ve come across in the telecoms industry. Had a Teams Direct Route migration with a lot of small and quirky requirements — Arjay and Luke went to great lengths to help me get the customer requirements sorted out. Appreciate what the team is doing!”
“We’re spoilt at the moment! You guys are doing partnership the right way. Most MSPs sign up to partner programs and apart from the discount pricing they don’t get anything else. With you guys, we genuinely grow and learn how to improve as MSPs.”
“Working with Hosted Network has really allowed our business to expand our offerings and services and explore new revenue paths. We find it really refreshing to work with a company that knows how we like to conduct business and aligns the same ethos and values as we do. We cannot recommend Hosted Network highly enough.”
“Working with Hosted Network is like having an extension of your team. Or your family. Ben, Meryl, Dylan and all the team work hard to help us build working solutions for our clients. We needed an SDWAN solution rolled out across 3 states and more than 20 sites, and we got it.”
“We were looking for a progressive Australian based partner for our VoIP offering and we found it with Hosted Network. Deployment was a breeze and it was easy to manage with a skilled staff to assist. If you’re looking for a vendor who has got your back & great products, talk to Hosted Network!”
“We needed to move the business forward with cloud solutions and Hosted Network was the perfect fit. The flexibility and fixed prices works well with our billing platforms. If you’re a business looking for a better cloud partner, HN provides a customised relationship and support from a professional team that you can rely on.”
“We were looking for a company that could provide us with full turnkey cloud and communications solutions without the frustrations of dealing with the big telcos. That’s when we found Hosted Network. We highly recommend Hosted Network to partner with your business. Hosted Network has totally transformed the way we do business.”
“A lot of vendors require bringing in new business every month to get rebates, but that is not the case with our partnership with Hosted Network. There’s no pressure of bringing in new business every month, no minimum spends and as Hosted Network operate on a purely wholesale business model, your customers are only yours to engage.”
“Hosted Network are one of our key alliance partners and are an outstanding team to work with. Their technical know-how and overall guidance during our organisations’ growth years has enabled us to deliver our clients’ desired business outcomes and tie in our other products and services as an end-to-end solution.”
“Hosted Network is a key alliance in Solista’s Hybrid Cloud strategy. The Hosted Network cloud gives us the flexibility, control, scale and speed we require to deliver great outcomes to our customers. Hosted Network’s dedication to quality and customer service have allowed us to on-board some major corporates, simply and effectively.”
“We were looking at a solution to provide off-site backup and disaster recovery to our existing customer base. When we reached out to Veeam for a recommended Cloud Connect provider they pointed us to Hosted Network. Their quick service and fantastic approach to customer relationships has allowed us to implement Cloud Connect quickly and effortlessly.”
“With the IT landscape changing rapidly over the years we looked to partner with a solution provider that shared our company values and to enable us to expand our services. That partner is ‘Hosted Network’ and we have been working together for 5 years. Their staff, products, sales & support services are second to none. I have no hesitation in recommending Hosted Network as your white label partner in IT!”
“We were enticed to the people first of all, then the technology after that — they got what we wanted to achieve…the gut feeling straight away was that we wanted to work with these guys!”
“Hosted Network are far more than a business partner to us, they are truly a strategic partner with the necessary technical skills and experience to help us deliver modern, robust and secure solutions to our customers. Their skills and service levels are first class and what we appreciate even more is that they truly care about delivering exceptional end-customer experience…amazing!”
