Upon leveraging the ability of the technology, they were able to minimise downtime in their clients systems and continue business operations- no critical phone calls or emails are missed out and software accesses are uninterrupted.
Understanding the importance of offsite backups for their MSP and their customers and the necessity to look for a provider that could offer a more cost effective SIP solution, news of the NFR proved to be useful.
As an MSP, TribeTech’s goal is to help their customers be more efficient with the right
technology – one of which is Unified Communications (UC). With Hosted Network’s
assistance, TribeTech were able to implement Teams Direct Routing in their internal
After realising the hurdles brought by dealing with major providers,
they searched for other cloud providers that could give them flexibility,
the right price point to maximise their profit margins and more importantly, demonstrate significant value of their services to their customers.