Blog - Hosted Network

Automate to elevate: MSP automation best practices

  • Hosted Network April 28, 2022
  • Hosted Network Madeleane Abejero
  • Hosted Network 2 mins
MSP
Automate to elevate - MSP automation

What’s the most important asset an MSP could optimise to become profitable? Time. How do you use it wisely? We say, automation. Automation can relate to all areas of your MSP. It could be payroll, ticket management,  onboarding new customers or people to your team, it could even be customer support. Whatever it is, it’s […]
 
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MSP Automation Checklist

  • Hosted Network April 28, 2022
  • Hosted Network Madeleane Abejero
  • Hosted Network 1 min
MSP
MSP Automation Checklist

Creating an environment where people get things done (and want to)

  • Hosted Network April 20, 2022
  • Hosted Network Dan Williams
  • Hosted Network 2 mins
MSP
MSP Environment

“How do I get my staff to do what I want?” First, stop calling them staff; they are people. And second, you don’t. You need to create an environment where people get things done and want to get things done. I often hear leaders say: “I wish my team would just do what they are […]
 
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Top business benefits of SD-WAN

  • Hosted Network April 07, 2022
  • Hosted Network Madeleane Abejero
  • Hosted Network 2 mins
Top business benefits of SD-WAN

As more and more businesses move data and applications into the ‘cloud’, the need for faster and more resilient broadband connections grows. Yet some organisations have still not kept pace with the move to cloud based applications due to limitations on budget or location for their connectivity.  Poor user experience like slow connectivity, connection failures […]
 
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Top topics MSPs should talk about

  • Hosted Network March 25, 2022
  • Hosted Network Madeleane Abejero
  • Hosted Network 3 mins
MSP
Top topics MSPs should talk about

While running your social media pages and publishing content in your website and emails seem easy, your success depends on what you’re talking about and why you’re talking about it. Being active on social media, email marketing and blogosphere isn’t all about brand awareness and exposure, it’s about providing unique value to your customers and […]
 
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Tips for better client reporting

  • Hosted Network March 18, 2022
  • Hosted Network Madeleane Abejero
  • Hosted Network 3 mins
MSP
MSP client reporting

Keeping a business progressive is all about maintaining and creating good customer relationships. By good, we don’t mean all sunshine and rainbows, but complete transparency. As technology plays a crucial role in the growth of businesses today, keeping your customers in the dark about the important updates in their IT systems is the last thing […]
 
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“That won’t work for us”

  • Hosted Network March 16, 2022
  • Hosted Network Dan Williams
  • Hosted Network 2 mins
MSP
Company culture

In my opinion, the leadership team of a company does not own the culture in a business. And, if they think they do, they are wrong. Also, if they think they aren’t a part of it, or accountable to it, then they are also wrong. As a leadership team, you are accountable for setting the […]
 
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How to stop sucking at marketing your MSP

  • Hosted Network March 09, 2022
  • Hosted Network Madeleane Abejero
  • Hosted Network 3mins
MSP marketing

In a quick survey that we’ve done in our latest MSP marketing webinar, half of the attendees said that they don’t have any idea how to start their marketing strategies. This is a problem because marketing is critical not only in bringing in more clients, but also in nurturing your existing ones. Simply put, it’s […]
 
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The Talent Gap: the 80% that produces the 20% of outcomes

  • Hosted Network February 23, 2022
  • Hosted Network Dan Williams
  • Hosted Network 2 mins
MSP
The Talent Gap

Have you ever interviewed someone for a role, then hired them, and felt as though you had unearthed a diamond? Have you ever been so excited that you managed to find someone truly incredible, and even better they want to work with you?! Maybe you were excited because they had an outstanding CV and experience […]
 
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Why SMBs are turning Microsoft Teams into their office phone system

  • Hosted Network February 16, 2022
  • Hosted Network Bryan Chua
  • Hosted Network 2 mins
Microsoft Teams

Over the last 1-2 years more and more SMBs have moved to Microsoft Teams to replace their traditional office phone system. The main reasons are usually because they’re using Teams already and they need a phone system that works when staff are working remotely. It’s not until they start using Teams for phone calls that […]
 
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