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Tips, advice, partner updates, news and announcements from your cloud and telco experts.

MSP financial benchmarks: what best-in-class actually looks like
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MSP financial benchmarks: what best-in-class actually looks like

Most MSP owners can tell you their revenue. Far fewer can tell you their service gross margin, and fewer again know whether the number they just quoted is any good. That gap was the subject of the latest MSPs in…

·September 11, 2026·8 minute read
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Latest articles

Hosted Network named a Cloud finalist at the ARN Innovation Awards 2026
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Hosted Network named a Cloud finalist at the ARN Innovation Awards 2026

ARN has revealed the finalists for the 2026 Innovation Awards, and Hosted Network is up in the Vendor category for…

·September 3, 2026·2 minute read
Hosted Network named an Innovative Vendor finalist at the GTIA ANZ Spotlight Awards
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Hosted Network named an Innovative Vendor finalist at the GTIA ANZ Spotlight Awards

GTIA has announced the shortlist for the ANZ Spotlight Awards 2026, and Hosted Network is a finalist in the…

·September 3, 2026·1 minute read
Hosted Network shortlisted at the CRN Channel Awards Australia 2026
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Hosted Network shortlisted at the CRN Channel Awards Australia 2026

CRN Australia has announced the shortlist for the first CRN Channel Awards Australia, and Hosted Network has been…

·September 2, 2026·2 minute read
The new Partner Portal: what’s changed and where to find things
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The new Partner Portal: what’s changed and where to find things

The Partner Portal has had a complete refresh, with every page redesigned around a cleaner, faster interface. The…

Jessie Carpio·July 29, 2026·3 minute read
Catalyst Sydney
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Catalyst Sydney 2026 Recap: A Customer-Led Reality Check for MSPs

On 3 June 2026, around a hundred MSP owners and operators gave up a full working day to sit in one room at Sydney…

Jessie Carpio·July 6, 2026·4 minute read
How to Buy or Sell an MSP: A Practical M&A Guide
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How to Buy or Sell an MSP: A Practical M&A Guide

MSP M&A is everywhere right now. Private equity is rolling up the sector, international buyers are circling and deals…

Jessie Carpio·June 10, 2026·10 minute read
Connectivity Margin Header
Internet

Why MSPs Should Bundle nbn, Not Quote It Standalone

If you’re an MSP quoting standalone nbn services, you’re playing a game you can’t win. The price is public, the…

Jessie Carpio·April 21, 2026·6 minute read
Australian MSPs Price Pushback
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How to Handle Price Pushback as an MSP

Every MSP hears it at some point: “You’re too expensive.” But here’s what I keep hearing from MSP owners who’ve been…

Jessie Carpio·March 20, 2026·11 minute read
nbn Enterprise Ethernet Connect and Extend Incentive
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How to Turn the nbn Enterprise Ethernet Incentive into Better Client Conversations

For MSPs and channel partners, connectivity conversations are rarely straightforward. New clients weigh up cost…

Jessie Carpio·March 13, 2026·4 minute read
How to Know If Your MSP Service Offering Needs a Refresh
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How to Know If Your MSP Service Offering Needs a Refresh

Most MSPs build their service offering once and then rarely touch it again. You add a product here, tweak pricing…

Jessie Carpio·February 2, 2026·4 minute read
FlexiFibre: Fibre Internet up to 10GbE, Engineered for Higher MSP Margins
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FlexiFibre: Fibre Internet up to 10GbE, Engineered for Higher MSP Margins

Managed Service Providers are under more pressure than ever. Customers expect faster, more reliable Internet, but…

Jithin Raj·September 25, 2025·3 minute read

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