Blog - Hosted Network

At Hosted Network, we’re always listening to our partners, and today, we’re excited to share a major improvement that came directly from your feedback. We’ve completely overhauled our Alerts Centre to give you greater visibility and granular control over the alerts you receive. Say goodbye to one-size-fits-all notifications, and hello to a tailored experience that […]
 
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We’ve recently made some much-needed improvements to our NBN incident alerting system, and we’re confident this will make a big difference in how our partners stay informed about service issues. Until now, the system would often send out “outage” notifications for minor or isolated events – like a single-site power loss or a disconnected network […]
 
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At Hosted Network, we take partner feedback seriously – and we’ve heard you loud and clear when it comes to Local Number Porting. We’re excited to announce a series of improvements to the LNP submission process aimed at making your experience faster, simpler, and more intuitive. These updates are directly tied into our newly launched […]
 
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At Hosted Network, we pride ourselves on not just keeping pace with industry standards, but setting them. Over the past few months our support team has undergone a huge transformation and we’re excited to share the improvements we’ve made to deliver faster, smarter, and more partner-friendly service. Goodbye Zendesk, Hello Seamless Support We’ve officially moved […]
 
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We know that flexibility matters when you’re supporting everything from café POS systems to mine-site Wi-Fi. That’s why we’re expanding your options. Hosted Network is excited to roll out three updates that give you more control, better coverage and hardware that can handle whatever gets thrown at it. Here’s what’s new: 1. Telstra 4G/5G (Data […]
 
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Modern businesses depend on seamless and secure internet connectivity to thrive. Hosted Network’s Co-Managed and Co-Managed + Secured Internet Bundles are designed to simplify connectivity management for Managed Service Providers (MSPs). These bundles offer robust tools and scalable solutions, letting MSPs focus on their core services while ensuring clients receive secure and reliable internet connections. […]
 
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In today’s digital landscape, understanding and managing cybersecurity risks is essential. Organisations must stay ahead of potential threats to ensure that their systems, data, and client information are safe from cyberattacks. To support this mission, Project Guardian, Hosted Network’s free-to-use vulnerability scanning tool, uses the widely recognised Common Vulnerability Scoring System (CVSS). This standardised framework […]
 
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We’ve listened to your feedback and have been hard at work improving our Partner Portal. We’re excited to introduce several updates designed to streamline your workflow, improve usability, and give you more flexibility in managing your services. Here’s a closer look at what’s new: Enhanced Partner Menu for Improved Usability We’ve revamped our Partner Portal […]
 
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Got new SIP Trunk orders coming? For a limited time, migrate to Hosted Network’s Unlimited SIP Trunks and get the first two months free. Why switch to Hosted Network SIP Trunks? To claim the 2 months free, mention this promotion in the order notes when ordering online, e-mail sales@hostednetwork.com.au or call 1300 781 148 and […]
 
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I have had the great fortune of working with and observing a few 100 MSP owners, and there is a common trait in the majority of them – They like to chase shiny things! In this article I want to talk about why this is, how this is affecting your business and people around, and […]
 
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