“The main thing that we really like about Hosted Network is that it’s a smaller team providing big service. We can put a name to a face and effectively ring someone and go, “We’ve got a problem. How do we deal with it?” And we get a very quick and prompt service. We don’t have to deal with the political red tape that you see with the bigger carriers, and we’re still getting a high grade of service.”
– Matthew Smart, Operations Manager JEM Computer Systems
Our range of wholesale nbn® services
nbn® Enterprise Ethernet
business nbn® Bundles
Fibre service dedicated to customer
Resilient and reliable connectivity reduces
business downtime and staff complaints due
to poor performance
Includes Business Service Essential
(12 – 24/7 business nbn® services) with
option to upgrade
$0 install on 36 month* (Subject to
Standard nbn® TC4 service
designed for general Internet and data services
Available across multiple access technologies including Fibre to the Node (FTTN), Fibre to the Basement (FTTB), Fibre to the Curb (FTTC) and Fibre to the Premises (FTTP)
Asymmetrical wholesale download and upload speeds
Includes Business Service
Completely new fibre install direct
to customer site
Mixed technology types
dependant on infrastructure available at customer site
High performance connectivity that can
support high-priority applications such as
video conferencing, cloud applications, VoIP
and collaboration tools
Home-grade, best effort
service for businesses with basic Internet needs. Prone to network congestion, which can impact critical business systems.
Speeds as fast as 10Gbps
Only available on up to 50/20Mbps and up to 100/40Mbps nbn® plans
Access to nbn®‘s Business Support
Access to business nbn® Support team and faster rectification with included Business
Service Essential (12 – 24/7 business nbn®
services) and option to upgrade.
Access to business nbn®
Support teamand faster
rectification with Business
Service Essential (12-24/7
business nbn® services)
business nbn® services
business nbn® services refers to nbn®‘s commitment in delivering a higher level of support by providing access to business nbn® support team and responding to network issues within a specified timeframe. Available plans include: Business Service Essential, Business Service Pro and Business Service Starter. To know more, contact our sales team.
Additionally, our Service Delivery Team works directly with nbn®‘s Project Team for orders with multiple connections, streamlining the project management, communications and the migration process.
Internal IT improves customers’ network reliability and profitability with Wholesale nbn® Retail Service Provider, Hosted Network
Built on the feedback of over 150+ Australian MSPs, our industry-recognised Partner Portal is accessible by our partners to help them sell and manage cloud and telco services easier while streamlining business operations.
What’s in it?
See all available connectivity services in any area
Identify is a site is eligible for a free Fibre to the Premise (FTTP) upgrade
Best effort, Standard Symmetrical and Priority Symmetrical speed options available
nbn® Diagnostics Tool
Check status and stability of nbn® services
Perform test for different technology types
Speed up resolution times rather than logging a ticket and waiting for support
Internet Health Monitoring
View Internet Control Message Protocol (ICMP) response times of your service
Track the most recent outages
Identify underlying problems caused by Internet outage so you can troubleshoot issues faster
Remove the headaches of missed billing and undercharging
Generate multiple vendor invoices
Integrates with PSAs like Xero, Autotask and Connectwise
Access to white label assets for quicker go-to-market
Access to Marketing Development Funds
Collaboration with our Marketing team to execute campaigns or events
Custom select products you wish to avail
Manage users and review pending orders
A vulnerability scanning tool, included free with all public connectivity and cloud services running on Hosted Network, enabling you to take informed actions to protect your customers’ networks.
Easily see which ports are open to the public internet, with a feature to see a historic view coming shortly.
Project Guardian scans and looks for known vulnerabilities in your services, helping identify these security issues and promptly address them.
Obtain a simplified overall security rating via the dashboard. This is based on the Common Vulnerabilities and Exposures (CVE) score and the number of detected CVEs. This rating will provide you with a quick view of a service’s security status.
See a high-level view of all your publicly connected services, highlighting how the world sees your services.
Included at no extra charge our team will now proactively call you when we detect services that have potential vulnerabilities above a rating of 8.
nbn® Pipeline Booster Kit
Get all the resources you need in selling nbn® connectivity. All our partners have access to our Marketing Concierge Content Hub, where you can download white label marketing assets for faster go-to-market.