Offer a complete communication solution that’s fast to deploy, cost-efficient and comes with advanced features:
Connect from anywhere
Make, receive and monitor calls from anywhere.
Use office number to take calls on mobile apps.
Never miss a call
Call queues and call back options to direct calls and manage overflow during peak times.
Ensure customer service quality
Train agents during a live call with Listen in and Whisper.
CRM integration for caller ID and greeting personalisation.
Unified interface for calls, live chat & messaging
Website live chat
Chat box brand customisation
Turn chat to a phone call
Call directly from your website
Convenient video conferencing
Included with 3CX, at no additional cost.
Simple to create, host and join high quality real-time video meetings.
Participants can join from their browser through their 3CX link. No need to dial numbers or download any video apps.
Collaborate better by sharing documents, allowing chat and polling.
Hands-on troubleshooting & training with remote screen control.
Efficient reporting capabilities
See longest wait time and abandoned calls.
Get reports on SLA and call-back statistics.
Real-time monitoring of queues.
3CX has given us the agility we need with our internal processes and call flows with a lot more features and functionalities.
It also has a reasonably nice interface, making it easy for our customers to use, as well as gives them flexibility as it can integrate with their existing hardware and major CRMs. This is definitely the way forward for us and our clients – I’m super happy that Hosted Network has gone down this path!
William McCormack, Director at Invictus X
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Hosted 3CX Bundles
Accelerate your go-to-market strategies and quickly drive sales with these flexible 3CX plans that will suit your customers’ different operational requirements:
Unlimited Local, Mobile and
National Trunks for Inbound/
Max Concurrent Calls
(Include internal and
Contact our sales teams for prices.
3CX PBX Management Full management with unlimited adds, moves, or changes for the 3CX environment.
3CX PBX Setup
Additional SIP Channels
– (Per Channel) Unlimited Local, National and
Why choose Hosted Network as your 3CX partner?
All instances are hosted within our private cloud, while most providers host in a public cloud with shared resources. Our cloud is resource-based and billed monthly. This allows you to pay for exactly what you use.
3CX certified engineers
Get the support you need, anytime you need it. Our 3CX
advanced certified engineers are available to support our partners with any 3CX issues.
Flexible deployment options
Complete PBX setup, managed or unmanaged options available so you can leave the heavy lifting to us and focus on what you do best.
Complete rebilling system
Never miss billing a client again with our free for life rebilling system. Add your margin and easily invoice your customers with a complete branded invoice and sync all your accounting data into your PSA or accounting package for a truly set and forget telco experience.
Ability to issue one invoice for Hosted Network and other vendors’ offerings
Major PSA and accounting software integrations (Autotask, Connectwise and Xero)
Bundling and naming of services
Easy customisation of margins
Ability to brand with your company logo
Remain ACMA compliant with the ability to include call detail reports within rebilling invoices
Partner content hub
Focus on selling and scaling as you save time and effort in speeding up your sales and marketing strategies with tons of free and ready-to-use promotional assets available in our Partner Content Hub.
Local data centres
Ensure data sovereignty as all our equipment is hosted within Australia and housed in tier 3 data centre facilities.
Are you a Hosted Network Partner? Leverage these ready-to-use sales and marketing resources in our Marketing Concierge to get great results in offering 3CX: