The Hosted Network
Partner Portal

Built on the feedback of over 150+ Australian MSPs, our industry- recognised Partner Portal is accessible by our partners to help them sell and manage cloud and telco services and improve customer experience.

Speak with our Sales Team to learn how to
become a partner and how these tools can support your success.

Get sh!t done
with tools designed for MSPs

Service Qualification

  • Easy qualification of addresses with instant results for nbn®, Telstra, AAPT, 4G, and 5G services.
  • Identify if a site is eligible for a free Fibre to the Premise (FTTP) upgrade.
  • Best effort, Standard Symmetrical and Priority Symmetrical speed options available.
  • Weekly reporting on existing services that are eligible for a free Fibre to the Premise (FTTP) upgrade.

nbn® Network
Diagnostic Tool

  • Check status and stability of nbn® services.
  • Perform test for different technology types (FTTP, FTTB, FTTN, FTTC, HFC).
  • Speed up resolution times rather than logging a ticket and waiting for support.

“We can do our own nbn® check to verify that there’s an actual nbn® box and what ports are available. It also enables us to quickly diagnose common problems like internet dropouts and take proactive measures before needing to engage support. Our previous IT provider did not allow us to do that; it was a support ticket
that didn’t go anywhere.”

Luke Cook, Managing Director, Internal IT

Project Guardian

Monitor the security of your Internet-connected services including IaaS (Infrastructure as a Service), nbn® TC4, nbn® Enterprise Ethernet and even Failover LTE services, enabling you to take informed actions in protecting your customers’ networks.

Key feature set:

Port Information

Easily see which ports are open to the public internet, with a feature to see a historic view.

Vulnerability Detection

Project Guardian scans and looks for known vulnerabilities in your services, helping identify these security issues and promptly address them.

Security Rating

Obtain a simplified overall security rating via the dashboard. This is based on the Common Vulnerabilities and Exposures (CVE) score and the number of detected CVEs. This rating will provide you with a quick view of a service’s security status.

Notable Services

See a high-level view of all your publicly connected services, highlighting how the
world sees your services.

Proactive Warning

Included at no extra charge our team will now proactively call you when we detect services that have potential vulnerabilities above a rating of 8.

Internet Health Monitoring

  • Monitor the latency response times of your service and easily see any outages that the service experiences allowing for faster resolution.
  • Identify underlying problems caused by an Internet outage so you can troubleshoot issues faster.

Get things done with these free, easy to use tools. Speak with our Sales Team to learn how to become a partner and how these tools can support your success.

Rebilling System

  • Generate invoices for Hosted Network services, as well as all usage-based charges.
  • Add custom one-off and recurring charges.
  • Set your own margins and invoice your customers with a branded invoice.
  • Integrated with Xero, Connectwise or AutoTask for simple service reconciliation.

Watch our Rebilling workshop and learn how you can streamline your end-user billing process and cut down your billing admin time.

“The core issue of invoicing each month, specifically getting call usage data across, was a major challenge for us. However using the Rebilling System has greatly reduced our administration time and unlocked scaling without any
additional admin overhead.

The system was straightforward and easy-to-use and the team at Hosted Network was very helpful in getting me up and running.

I highly recommend the Rebilling platform to any MSP looking to streamline their invoicing process!”

Sean Mitchell, Owner, Mitchell Technology Solutions

Marketing Concierge

We help time-poor MSPs with their Marketing so they can go-to-market faster, improve time to revenue, and focus on what their MSP does best.

  • Available services through Marketing Concierge Hub:
    • Pre-built sales and marketing assets including product brochures, pricing calculators and proposal templates
    • White labelling service to rebrand materials with your MSP’s logo and colours

Eligible Hosted Network partners also have access to the
following bespoke Marketing Concierge services:

  • Customised marketing campaigns
  • Content creation – Copywriting and design
  • Event planning and execution
  • Collaboration with marketing professionals
  • Marketing Development Funds (MDF)
  • Marketing funds sourcing from
    other vendors

“Working with the team has enabled us to understand our market and tailor content that suits our customers and what we wanted to achieve.

In fact, we have already generated opportunities and closed deals from the email campaign we’ve implemented using Hosted Network’s Marketing Concierge. It’s a low-risk and easy way to win new deals!”

Leo Magnisalis, Director at MagTech IT

Online Ordering

  • Instant price confirmation.
  • Ability to bundle and build multi product solutions.
  • Straight forward online ordering of new services, modifications and cancellations.
  • Online quotes and proposals* Coming soon

Get things done with these free, easy to use tools. Speak with our Sales Team to learn how to become a partner and how these tools can support your success.