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Tools designed for the way MSPs work
Service Qualification
Easy qualification of addresses with instant results for nbn®, Telstra, AAPT, 4G, and 5G services.Identify if a site is eligible for a free Fibre to the Premises (FTTP) upgrade.Best effort, Standard Symmetrical and Priority Symmetrical speed options available.Weekly reporting on existing services that are eligible for a free Fibre to the Premises (FTTP) upgrade.
Online Ordering
Instant price confirmation.Ability to bundle and build multi product solutions.Straight forward online ordering of new services, modifications and cancellations.Online quotes and proposals* Coming soonRebilling System
Generate invoices for Hosted Network services, as well as all usage-based charges.Add custom one-off and recurring charges.Set your own margins and invoice your customers with a branded invoice.
“The core issue of invoicing each month, specifically getting call usage data across, was a major challenge for us. However using the Rebilling System has greatly reduced our administration time and unlocked scaling without any additional admin overhead. The system was straightforward and easy-to-use and the team at Hosted Network was very helpful in getting me up and running. I highly recommend the Rebilling platform to any MSP looking to streamline their invoicing process.”
Diagnostics and monitoring
nbn® Network Diagnostic Tool
Check status and stability of nbn® services.Perform test for different technology types (FTTP, FTTB, FTTN, FTTC, HFC).Speed up resolution times rather than logging a ticket and waiting for support.Internet Health Monitoring
Monitor the latency response times of your service and easily see any outages that the service experiences allowing for faster resolution.Identify underlying problems caused by an Internet outage so you can troubleshoot issues faster.
“We can do our own nbn® check to verify that there’s an actual nbn® box and what ports are available. It also enables us to quickly diagnose common problems like internet dropouts and take proactive measures before needing to engage support. Our previous IT provider did not allow us to do that; it was a support ticket that didn’t go anywhere.”
Size a cloud deployment before you price it with the Cloud Calculator
Build the servers a client needs, see the monthly cost change as you go, and place the order from the same screen. No back-and-forth with our team to get a number.
Configure CPU, RAM, storage and backup for each server, then add Windows Server, SQL or Remote Desktop licences as needed.Compare pricing across terms, from month-to-month out to 60 months, in fixed Australian dollars.Choose where it runs, across our Sydney, Melbourne, Brisbane and Perth data centres.Tag each build to an end customer, so quotes stay organised by client.
Project Guardian
A vulnerability scanning tool, included free with all public connectivity and cloud services running on Hosted Network, enabling you to take informed actions to protect your customers’ networks.
Also in the Partner Portal
Marketing Concierge
We help time-poor MSPs with their marketing so they can go-to-market faster, improve time to revenue, and focus on what their MSP does best.
Available services through Marketing Concierge Hub:
Pre-built sales and marketing assets including product brochures, pricing calculators and proposal templatesWhite labelling service to rebrand materials with your MSP’s logo and coloursEligible Hosted Network partners also have access to the following bespoke Marketing Concierge services:
Customised marketing campaignsContent creation: Copywriting and designEvent planning and executionCollaboration with marketing professionalsMarketing Development Funds (MDF)Marketing funds sourcing from other vendors“Working with the team has enabled us to understand our market and tailor content that suits our customers and what we wanted to achieve. In fact, we have already generated opportunities and closed deals from the email campaign we’ve implemented using Hosted Network’s Marketing Concierge. It’s a low-risk and easy way to win new deals.”
