Wholesale Internet Connectivity

Resilient and reliable business-grade connectivity to suit customers
of any size and requirement

Wholesale Internet - nbn Retail Service Provider

Unlike most providers who simply resell and often pass the buck when you report issues, we’re agile enough to eliminate red tape, ensuring quick resolution times. According to nbn®, our fault-to-service ratio surpasses 98% of other telcos in the industry, including all the major providers.

JEM cuts red tape, delivers better connectivity experience with Hosted Network

“What we like about working with Hosted Network is the transparency, flexibility, and attention to detail. Hosted Network [project] manages the installations which makes it a lot easier for us. It saves a lot of time in project management versus the other providers where we spend hours, sometimes years delivering services with a lot of frustration in between.”

– Travis Moore Managing Director at JEM Computer Systems

Unlike other providers, we started as MSP ourselves so we know the headaches and challenges that come along with selling telco services. That’s why we always put partner experience in mind and provide tools and support that you need to sell and manage telco deals with ease.

What sets us apart from other
Internet Service Providers (ISPs)

  • We operate our own national high performance network and take responsibility for it. Unlike the major telcos who often just pass the buck, we assist with the end-to-end diagnostics for all the services you purchase from us.
  • We enable you to boost customer experience with easy-to-use diagnostics and troubleshooting tools for enhanced support and faster resolution times.
  • Demonstrate greater value to protect your customers’ network and ensure business uptime and productivity with our suite of connectivity solutions: SD-WAN, SecureNetwork and Private Networks.
  • We’re carrier agnostic! Have the ability to instantly qualify services from major carriers including Telstra, AAPT and nbn®, so you can see all options and have smarter conversations with your customers and meet their varying needs.

Did you know that we’re a direct Retail Service Provider (RSP) of nbn®? Unlike most providers who simply resell and often pass the buck when you report issues, we’re agile enough and ensure to eliminate the red tape so we can actually get issues resolved.

Wholesale Internet - Hosted Network Difference

  • Power up your go-to-market capabilities with joint marketing efforts with our team including customised email drip campaigns.
  • We can help you build your network and keep it running! We provide complete end-to-end solution engineering and assistance so you can focus on growing your business. From consulting, solution design, network planning, migration and support tools.
  • We’re not just a telco – we’re born in the cloud and do it well! We deliver a consistent and seamless partner experience through our ability to offer end-to-end solutions, expertise and support for connectivity, cloud and voice. Here’s what our amazing partners have to say about the Hosted Network Partner Experience!

Partner Portal

Built on the feedback of over 150+ Australian MSPs, our industry-recognised Partner Portal is accessible by our partners to help them sell and manage cloud and telco services easier while streamlining business operations.

MSP Tools - Hosted Network Partner Portal

What’s in it?

Partner Portal - Service Qualification

Service Qualification

  • See all available connectivity services in any area
  • Identify if a site is eligible for a free Fibre to the Premise (FTTP) upgrade
  • Best effort, Standard Symmetrical and Priority Symmetrical speed options available
Partner Portal - nbn® Diagnostics Tool

nbn® Diagnostics Tool

  • Check status and stability of nbn® services
  • Perform test for different technology types
  • Speed up resolution times rather than logging a ticket and waiting for support
Partner Portal - Internet Health Monitoring

Internet Health Monitoring

  • View Internet Control Message Protocol (ICMP) response times of your service
  • Track the most recent outages
  • Identify underlying problems caused by Internet outage so you can troubleshoot issues faster
Partner Portal - Rebilling System

Rebilling System

  • Remove the headaches of missed billing and undercharging
  • Generate multiple vendor invoices 
  • Integrates with  PSAs like Xero, Autotask and Connectwise
Partner Portal - Marketing Concierge

Marketing Concierge

  • Access to white label assets for quicker go-to-market
  • Access to Marketing Development Funds
  • Collaboration with our Marketing team to execute campaigns or events
Partner Portal -  Online Ordering

Online Ordering

  • Custom select products you wish to avail
  • Manage users and review pending orders
Project Guardian - MSP Security Tool

A vulnerability scanning tool, included free with all public
connectivity and cloud services running on Hosted Network, enabling you to take informed actions to protect your
customers’ networks.

Hosted Network Partner Portal  - Project Guardian

Core Features:

Port Information

Easily see which ports are open to the public Internet, with a feature to see a historic view coming shortly.

Vulnerability Detection

Project Guardian scans and looks for known vulnerabilities in your services, helping identify these security issues and promptly address them.

Security Rating

Obtain a simplified overall security rating via the dashboard. This is based on the Common Vulnerabilities and Exposures (CVE) score and the number of detected CVEs. This rating will provide you with a quick view of a service’s security status.

Port Information

See a high-level view of all your
publicly connected services, highlighting how the world sees your services.

Vulnerability Detection

Included at no extra charge our team
will now proactively call you when we detect services that have potential
vulnerabilities above a rating of 8.

Solutions we aggregate:

Use and consolidate major carriers and Internet technologies
through a single contract with Hosted Network.

Wholesale nbnWholesale Internet - Telstra WholesaleWholesale Internet - VocusVirtual Cross
Wholesale Internet - AAPT
Traffic Class 2 (TC2)

Traffic Class 4 (TC4)

Enterprise Ethernet (EE)

Wholesale Ethernet Access (EA)

Managed Lease Lines (MLL)

Dark Fibre

Azure Express Route

AWS Direct Connect




Dark Fibre

Find out how we can help you deliver better connectivity to your customers.