The biggest thing is having a a self service portal where we can make changes straight away and have the visibility to do initial troubleshooting before handing over to our techs. This alleviates our techs as they don’t need to stop what they’re doing, making our troubleshooting and resolution times quicker. With this capability, we’re giving our customers the experience they expect and demand.Nikki Stuart, Co-director at French Technologies
Hosted Network is an Australian owned company with a local support team available to help. Our team and data centres are located throughout Australia.
Unlike our competitors, our number porting process is smooth and simple. Leave the complexities to us and we’ll manage the entire process.
Find the right voice solution that will fit your customers’ needs and budget. We offer unlimited local, national and mobile calls under a monthly flat fee and Pay-As-You-Go plan with no term contracts.
A risk-free way to get to know and test the solution to determine if it’s the right fit for you and your customers’ needs.
Built for and with our partners, our rebilling tool reduces the time and cost associated with invoice administration and ensures that our partners get the right profit in every deal.
Some of its major features include:
Making sure that our telco billing is quick and accurate has always been a concern for us. After a discussion with Ben Town, the Hosted Network team implemented a billing solution to streamline the whole process and integrate with our other business tools. The system is designed to save time and make sure we don’t miss billing for things. It’s great to have a partner that listens to us and makes things happen.Hayden McMaster, Managing Director , Synapse IT Consultants