MSP Archives - Hosted Network

8 Critical Metrics Your MSP Should Start Measuring

September 09, 2021

How would you know that your MSP is truly growing? What are the factors that steer your business? While we understand that fulfilling the needs of your clients is your MSP’s top priority, you might be losing track of other important components of your business. Aside from the customers which obviously is the main driver […]
 
Read more

The stages of MSP Operational Maturity

Levels of MSP Operational Maturity and 4 Essential Areas to Look Into for Growth

August 04, 2021

Have you ever wondered what stage your MSP is in? Yes, just like how butterflies go through metamorphosis, MSPs (like all businesses) reach different levels as they gradually progress in terms of profitability, service quality and overall operational performance. In simpler terms, it is the evolution of MSPs. The higher you climb the operational maturity […]
 
Read more

MSP Vision Statement

Checking your MSP’s Vision Statement: Are You Still Walking in the Same Direction?

July 28, 2021

How do you see yourself 5 or 10 years from now? We often hear this question and from a personal perspective, somehow, we always knew the answer. But what if we ask you, how do you envision your MSP in the future? If you’re the owner, then it would probably be easy for you to […]
 
Read more

Co-Managed IT Services

5 Tips in Selling Co-Managed IT Services

July 14, 2021

MSPs are known as the external IT departments of small and medium-sized businesses (SMB).  But what if a business has an IT department already? Does this mean that they no longer need an MSP? The answer is no. This is where co-managed IT services come in. Co-managed IT services is the collaborative partnership between an […]
 
Read more

MSP Billing System

7 Reasons Why Successful MSPs Use Recurring Billing Systems

July 06, 2021

Offering a variety of services to multiple clients can get messy very fast. Managed service providers (MSPs) usually administer and deliver to different needs, and may have invoices with multiple different item lines and services. It’s difficult to keep up and also grow as an MSP while attending to generally inefficient, manual billing.  Make your […]
 
Read more

Common Causes of Wasted Time in MSPs

Common Causes of Wasted Time in your MSP (And How to Fix Them)

June 29, 2021

We have to admit it, not many people have excellent time management skills. You might haven’t realised it yet, but there are several areas where you’re likely letting your precious time go to waste. As they say – time is money. Time wasted is money down the drain. Time misuse, no matter how little you […]
 
Read more

Rebilling System

Going Live Soon: Introducing our Improved Rebilling Platform

June 22, 2021

As you deal with an increasing number of customers (which we are very excited about), you would probably find making invoices a bit of a tiresome task. We’ve been thinking about that too! For the past few months, our team has been making some exciting improvements in our rebilling platform and it is now very close […]
 
Read more

Break-Fix to MSP

The Big Shift: 4 Ways on How to Successfully Switch from Break-Fix to MSP

June 17, 2021

As more and more small and medium businesses (SMBs) rely on the managed IT services, the larger the opportunities this dynamic landscape is bringing to the break-fix companies that are planning to shift and currently in the move to becoming an MSP. With the ever evolving IT requirements of small and medium businesses (SMBs), the […]
 
Read more

Managed IT Services

4 Reasons Why MSPs are Failing
(Or about to Fail)

June 09, 2021

We’ve been constantly giving you tips on the best practices MSPs should live by but we rarely tell you the things you should be avoiding. So we’ve asked around some of our partners about some habits that you should NOT DO (or probably stop doing) if you want to be a successful MSP. 1. Being […]
 
Read more