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We’ve Upgraded our NBN Incident Notification System
June 26, 2025We’ve recently made some much-needed improvements to our NBN incident alerting system, and we’re confident this will make a big difference in how our partners stay informed about service issues. Until now, the system would often send out “outage” notifications for minor or isolated events – like a single-site power loss or a disconnected network […]
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We’ve Streamlined the Local Number Porting Process
June 24, 2025At Hosted Network, we take partner feedback seriously – and we’ve heard you loud and clear when it comes to Local Number Porting. We’re excited to announce a series of improvements to the LNP submission process aimed at making your experience faster, simpler, and more intuitive. These updates are directly tied into our newly launched […]
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Empowering Better Support: A New Era At Hosted Network
June 13, 2025At Hosted Network, we pride ourselves on not just keeping pace with industry standards, but setting them. Over the past few months our support team has undergone a huge transformation and we’re excited to share the improvements we’ve made to deliver faster, smarter, and more partner-friendly service. Goodbye Zendesk, Hello Seamless Support We’ve officially moved […]
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Smarter Options for Smarter MSPs: New Ways to Stay Connected with Hosted Network
June 05, 2025We know that flexibility matters when you’re supporting everything from café POS systems to mine-site Wi-Fi. That’s why we’re expanding your options. Hosted Network is excited to roll out three updates that give you more control, better coverage and hardware that can handle whatever gets thrown at it. Here’s what’s new: 1. Telstra 4G/5G (Data […]
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Simplifying MSP Operations: Hosted Network’s Co-Managed Internet Bundles
February 18, 2025Modern businesses depend on seamless and secure internet connectivity to thrive. Hosted Network’s Co-Managed and Co-Managed + Secured Internet Bundles are designed to simplify connectivity management for Managed Service Providers (MSPs). These bundles offer robust tools and scalable solutions, letting MSPs focus on their core services while ensuring clients receive secure and reliable internet connections. […]
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Project Guardian’s Common Vulnerability Scoring System (CVSS): Enhancing Cybersecurity Awareness and Protection
February 04, 2025In today’s digital landscape, understanding and managing cybersecurity risks is essential. Organisations must stay ahead of potential threats to ensure that their systems, data, and client information are safe from cyberattacks. To support this mission, Project Guardian, Hosted Network’s free-to-use vulnerability scanning tool, uses the widely recognised Common Vulnerability Scoring System (CVSS). This standardised framework […]
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Partner Portal Update: Project Guardian, nbn® Enterprise Ethernet (EE) Diagnostics and more!
November 02, 2023Our development team has been busy working on improving the Partner Portal to best suit your evolving needs. We’re excited to share the latest updates and features we’ve rolled out on the Partner Portal that you can use today! Project Guardian We’ve been hard at work with Project Guardian, a free tool for Hosted Network […]
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We’ve revamped our Marketing Concierge Content Hub!
September 11, 2023Based on our partners’ feedback, we’ve changed the look and accessibility of our Marketing Concierge Content Hub. Now with colored tags for different categories and viewing options, navigating the platform has become even more intuitive. We’ve also added new white label content that you can customise to incorporate your own brand including SecureNetwork marketing kits, […]
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What’s new on Hosted Network Partner Portal
May 18, 2023Our team has been hard at work, making enhancements to our partner portal! If you missed our previous updates, here’s a list of the latest improvements we’ve done, including new security features, tools to streamline your work , new API capabilities and a lot more! Free FTTP upgrade with new API from nbn® Our Service […]
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Service Qualification Is Now Even Better!
September 23, 2022Your feedback never goes unnoticed. Based on your suggestions, our team has worked on improving our existing Service Qualification tool by implementing new features to provide a more streamlined experience. When completing a qualification previously, you would need to work through each step in the process to qualify, configure and order add ons. But now, […]
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