Sales Archives - Hosted Network

Smart strategies in implementing price increase for MSPs

5 Smart strategies in implementing price increase without losing customers

November 19, 2021

With the increasing costs of running your MSP each year, raising your prices is an important way to pay for your overheads and keep your business profitable. While it is apparent that no one likes price increases, not doing so can affect the quality of the service you provide to your customers. We understand that […]
 
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Why MSP Salespeople Need to Be Great Storytellers

From Storytelling to Storyselling: Why MSP Salespeople Need to Be Great Storytellers

October 06, 2021

Who doesn’t love a great story? You may have heard or told lots of stories in your lifetime- from the most trivial to the most significant ones that affected you in some way. But why do people love stories? And why is it essential for every salesperson to be a great storyteller? Here are a […]
 
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Selling Cybersecurity: 3 Powerful Tips for MSPs in Closing Cyber Security Deals

Selling Cybersecurity: 3 Powerful Tips for MSPs in Closing Cyber Security Deals

August 31, 2021

“We don’t have the budget for now.” “We’re not as profitable compared to large companies, so I think we’re safe.” “I think it’s just not possible.” “Our firewall is enough.” We’ve all heard customers trying to get away from conversations about upgrading their IT security. Unfortunately, cybercriminals are getting more creative and smarter than ever […]
 
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The stages of MSP Operational Maturity

Levels of MSP Operational Maturity and 4 Essential Areas to Look Into for Growth

August 04, 2021

Have you ever wondered what stage your MSP is in? Yes, just like how butterflies go through metamorphosis, MSPs (like all businesses) reach different levels as they gradually progress in terms of profitability, service quality and overall operational performance. In simpler terms, it is the evolution of MSPs. The higher you climb the operational maturity […]
 
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Co-Managed IT Services

5 Tips in Selling Co-Managed IT Services

July 14, 2021

MSPs are known as the external IT departments of small and medium-sized businesses (SMB).  But what if a business has an IT department already? Does this mean that they no longer need an MSP? The answer is no. This is where co-managed IT services come in. Co-managed IT services is the collaborative partnership between an […]
 
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MSP Billing System

7 Reasons Why Successful MSPs Use Recurring Billing Systems

July 06, 2021

Offering a variety of services to multiple clients can get messy very fast. Managed service providers (MSPs) usually administer and deliver to different needs, and may have invoices with multiple different item lines and services. It’s difficult to keep up and also grow as an MSP while attending to generally inefficient, manual billing.  Make your […]
 
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Break-Fix to MSP

The Big Shift: 4 Ways on How to Successfully Switch from Break-Fix to MSP

June 17, 2021

As more and more small and medium businesses (SMBs) rely on the managed IT services, the larger the opportunities this dynamic landscape is bringing to the break-fix companies that are planning to shift and currently in the move to becoming an MSP. With the ever evolving IT requirements of small and medium businesses (SMBs), the […]
 
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Managed IT Services

4 Reasons Why MSPs are Failing
(Or about to Fail)

June 09, 2021

We’ve been constantly giving you tips on the best practices MSPs should live by but we rarely tell you the things you should be avoiding. So we’ve asked around some of our partners about some habits that you should NOT DO (or probably stop doing) if you want to be a successful MSP. 1. Being […]
 
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10 Ways to improve your MSP’s
customer experience

May 19, 2021

Customer experience (also known as CX) is the experience and interactions that your customer has with your MSP throughout their entire customer journey, from the first contact to becoming a happy and loyal customer. Customer experience is an essential part of Customer Relationship Management for all businesses but particularly for MSPs given the ongoing business […]
 
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