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5 Tips in Selling Co-Managed IT Services
July 14, 2021MSPs are known as the external IT departments of small and medium-sized businesses (SMB). But what if a business has an IT department already? Does this mean that they no longer need an MSP? The answer is no. This is where co-managed IT services come in. Co-managed IT services is the collaborative partnership between an […]
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7 Reasons Why Successful MSPs Use Recurring Billing Systems
July 06, 2021Offering a variety of services to multiple clients can get messy very fast. Managed service providers (MSPs) usually administer and deliver to different needs, and may have invoices with multiple different item lines and services. It’s difficult to keep up and also grow as an MSP while attending to generally inefficient, manual billing. Make your […]
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The Big Shift: 4 Ways on How to Successfully Switch from Break-Fix to MSP
June 17, 2021As more and more small and medium businesses (SMBs) rely on the managed IT services, the larger the opportunities this dynamic landscape is bringing to the break-fix companies that are planning to shift and currently in the move to becoming an MSP. With the ever evolving IT requirements of small and medium businesses (SMBs), the […]
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4 Reasons Why MSPs are Failing
(Or about to Fail)
June 09, 2021
We’ve been constantly giving you tips on the best practices MSPs should live by but we rarely tell you the things you should be avoiding. So we’ve asked around some of our partners about some habits that you should NOT DO (or probably stop doing) if you want to be a successful MSP. 1. Being […]
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10 Ways to improve your MSP’s
customer experience
May 19, 2021
Customer experience (also known as CX) is the experience and interactions that your customer has with your MSP throughout their entire customer journey, from the first contact to becoming a happy and loyal customer. Customer experience is an essential part of Customer Relationship Management for all businesses but particularly for MSPs given the ongoing business […]
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We’re April Fooling no one!
March 31, 2021As it’s the 1st of April you might think we have something up our sleeve; perhaps the following promotions are a practical joke? We’re not trying to fool anyone, our new quarterly promotions are ridiculous and real. 6 Months Free BaaS and DRaaS That’s right, 6 months FREE on our Backup as a Service and […]
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Free Number Porting for all local/national numbers.
February 12, 2021Number Porting isn’t fun, but we’re taking the complexity out of your hands and now the cost. We’re offering $0 Number Porting for all local/national numbers. Why Choose HN for VoIP? Range of Voice Solutions designed for MSPs Complete Rebilling Engine VoIP Marketing Kits Free Technical Training and Resources Carrier-grade IP Phones Included PBX Configuration […]
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Step into the new year with new gear!
January 14, 2021First of all, we want to thank you for being part of the Hosted Network family! We all got through 2020 together, and it’s time to keep the momentum going. We believe that this year will be filled with more opportunities as we continue to become partners in achieving success in the MSP business. To […]
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Enable your customers to operate remotely with these vital tools
April 14, 2020With most of Australia effectively in lockdown, most of your customers are likely aiming to pivot their business to a remote workforce model. Analyst firm Forrester Group previously published advice on a pandemic business continuity plan that warns organisations they’re at risk without specific measures and tools in place. For a pandemic business continuity plan to work, […]
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Accelerate your sales this quarter with HN and SolidFire’s Pipeline Booster Kit!
October 14, 2015End of Month, End of Quarter and first day of the month AND quarter have met at a crossroads this week! At Hosted Network we’re forging ahead and we’ve teamed up with our friends at SolidFire, the flash-storage experts, to help our Partners develop their Q4 pipeline with our Pipeline Booster Kit! With goodies such as pre-written […]
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