From Storytelling to Storyselling: Why MSP Salespeople Need to Be Great Storytellers
October 06, 2021Who doesn’t love a great story? You may have heard or told lots of stories in your lifetime- from the most trivial to the most significant ones that affected you in some way. But why do people love stories? And why is it essential for every salesperson to be a great storyteller? Here are a […]
Read more
NOW LIVE: New Hosted Network
Status Page
September 21, 2021
We’re delighted to announce the launching of our new Status Page! As we grow and expand our service offering, more and more status updates are needed. We strive to provide the best partner experience possible and with that thought in mind, we’ve made the decision to move to a new status page. With this new status page you’ll experience: A cleaner interface […]
Read more
8 Critical Metrics Your MSP Should Start Measuring
September 09, 2021How would you know that your MSP is truly growing? What are the factors that steer your business? While we understand that fulfilling the needs of your clients is your MSP’s top priority, you might be losing track of other important components of your business. Aside from the customers which obviously is the main driver […]
Read more
Awesomeness Alert: Hosted Network, Finalist in This Year’s CRN Impact Awards
August 31, 2021We did something great! (And got recognised by it.) Our team is delighted to be included as one of the finalists in CRN Impact Awards 2021 for the “Platform Innovator” category, in recognition of J.A.R.V.I.S (Just a Rather Very Intelligent System). J.A.R.V.I.S, also known as our Partner Portal is our in-house built platform that serves […]
Read more
Selling Cybersecurity: 3 Powerful Tips for MSPs in Closing Cyber Security Deals
August 31, 2021“We don’t have the budget for now.” “We’re not as profitable compared to large companies, so I think we’re safe.” “I think it’s just not possible.” “Our firewall is enough.” We’ve all heard customers trying to get away from conversations about upgrading their IT security. Unfortunately, cybercriminals are getting more creative and smarter than ever […]
Read more
Now Launching: Hosted Network Looking Glass
August 12, 2021We’re pleased to announce the availability of our new Network Looking Glass to help both our partners and other network operations perform diagnostics as seen from the perspective of our various POPs around Australia. Diagnostics currently available are: Ping Traceroute BGP Route BGP Community BGP AS Path What is a Looking Glass? The Looking Glass […]
Read more
Levels of MSP Operational Maturity and 4 Essential Areas to Look Into for Growth
August 04, 2021Have you ever wondered what stage your MSP is in? Yes, just like how butterflies go through metamorphosis, MSPs (like all businesses) reach different levels as they gradually progress in terms of profitability, service quality and overall operational performance. In simpler terms, it is the evolution of MSPs. The higher you climb the operational maturity […]
Read more
Checking your MSP’s Vision Statement: Are You Still Walking in the Same Direction?
July 28, 2021How do you see yourself 5 or 10 years from now? We often hear this question and from a personal perspective, somehow, we always knew the answer. But what if we ask you, how do you envision your MSP in the future? If you’re the owner, then it would probably be easy for you to […]
Read more
Infographic: The Stages of MSP Operational Maturity
July 27, 2021NOW LIVE: Hosted Network Workshops and Events Page
July 22, 2021Hosted Network Virtual Workshops Exciting updates just keep on coming! Last month, we talked about the new features of our rebilling platform, now we’re delighted to share some awesome news about our upcoming workshops and a new feature on our website, the Events Page. We mean it when we say we’re here to help your […]
Read more