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Infrastructure as a Service now available in Perth
June 29, 2022We’ve now expanded our public cloud offering to Perth, enabling our partners to provide a better user experience to their local customers. With the new public cloud zone, you can now leverage a locally managed infrastructure with much lower latencies without the need to run workloads on the East Coast. This will also allow your […]
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Tips for efficient MSP leadership and delegation
June 15, 2022Being a leader is tougher than it seems- sometimes you need to put yourself last, stay calm when you’re surrounded by chaos and even hide your frustrations when everything’s not working the way you want it. No wonder why most MSP owners put up with the stress and burnout just to survive the day-to-day grind. […]
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5 ways to boost MSP team morale and retain talent
May 30, 2022Everyone at some point has struggled to keep up with the new way of working brought by the global pandemic. Employees from almost all businesses experienced a different level of stress and burnout leading to lower productivity, poor attitude and worse, turnover. Keeping great talent is as important as keeping great customers. To maintain a […]
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Shared understanding creates shared commitment
May 27, 2022When the whole team rallies behind a goal amazing things happen. When the whole team understands that goal first, understands what good looks like, and why it is a goal in the first place we have more deliberate outcomes. When the whole team not only knows their role in the success, but they also understand […]
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Automate to elevate: MSP automation best practices
April 28, 2022What’s the most important asset an MSP could optimise to become profitable? Time. How do you use it wisely? We say, automation. Automation can relate to all areas of your MSP. It could be payroll, ticket management, onboarding new customers or people to your team, it could even be customer support. Whatever it is, it’s […]
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MSP Automation Checklist
April 28, 2022
Creating an environment where people get things done (and want to)
April 20, 2022“How do I get my staff to do what I want?” First, stop calling them staff; they are people. And second, you don’t. You need to create an environment where people get things done and want to get things done. I often hear leaders say: “I wish my team would just do what they are […]
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Top business benefits of SD-WAN
April 07, 2022As more and more businesses move data and applications into the ‘cloud’, the need for faster and more resilient broadband connections grows. Yet some organisations have still not kept pace with the move to cloud based applications due to limitations on budget or location for their connectivity. Poor user experience like slow connectivity, connection failures […]
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Top topics MSPs should talk about
March 25, 2022While running your social media pages and publishing content in your website and emails seem easy, your success depends on what you’re talking about and why you’re talking about it. Being active on social media, email marketing and blogosphere isn’t all about brand awareness and exposure, it’s about providing unique value to your customers and […]
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Tips for better client reporting
March 18, 2022Keeping a business progressive is all about maintaining and creating good customer relationships. By good, we don’t mean all sunshine and rainbows, but complete transparency. As technology plays a crucial role in the growth of businesses today, keeping your customers in the dark about the important updates in their IT systems is the last thing […]
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