Madeleane Abejero, Author at Hosted Network

Boosting MSP Team Morale
Managing MSP Teams: Output vs Outcomes

Managing MSP teams: Are you output or outcomes driven?

July 14, 2022

In our previous blog, we’ve talked about tips on how to master MSP leadership and delegation. This time, we’ll  tackle another area related to it – improving team effectiveness.  Defining outcomes and outputs  Outcomes and outputs are often interchanged but these terms are completely different. Outputs are the building blocks for successful outcomes, while outcomes […]
 
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Perth Virtual Data Centre

Infrastructure as a Service now available in Perth

June 29, 2022

We’ve now expanded our public cloud offering to Perth, enabling our partners to provide a better user experience to their local customers.  With the new public cloud zone, you can now leverage a locally managed infrastructure with much lower latencies without the need to run workloads on the East Coast. This will also allow your […]
 
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Tips for better MSP Leadership and delegation

Tips for efficient MSP leadership and delegation

June 15, 2022

Being a leader is tougher than it seems- sometimes you need to put yourself last, stay calm when you’re surrounded by chaos and even hide your frustrations when everything’s not working the way you want it.  No wonder why most MSP owners put up with the stress and burnout just to survive the day-to-day grind.  […]
 
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Boosting MSP Team Morale

5 ways to boost MSP team morale

May 30, 2022

Everyone at some point has struggled to keep up with the new way of working brought by the global pandemic. Employees from almost all businesses experienced a different level of stress and burnout leading to lower productivity, poor attitude and worse, turnover.  Keeping great talent is as important as keeping great customers. To maintain a […]
 
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MSP Team Development

Shared understanding creates shared commitment

May 27, 2022

When the whole team rallies behind a goal amazing things happen. When the whole team understands that goal first, understands what good looks like, and why it is a goal in the first place we have more deliberate outcomes. When the whole team not only knows their role in the success, but they also understand […]
 
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Automate to elevate - MSP automation

Automate to elevate: MSP automation best practices

April 28, 2022

What’s the most important asset an MSP could optimise to become profitable? Time. How do you use it wisely? We say, automation. Automation can relate to all areas of your MSP. It could be payroll, ticket management,  onboarding new customers or people to your team, it could even be customer support. Whatever it is, it’s […]
 
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MSP Automation Checklist

MSP Automation Checklist

April 28, 2022

MSP Environment

Creating an environment where people get things done (and want to)

April 20, 2022

“How do I get my staff to do what I want?” First, stop calling them staff; they are people. And second, you don’t. You need to create an environment where people get things done and want to get things done. I often hear leaders say: “I wish my team would just do what they are […]
 
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Top business benefits of SD-WAN

Top business benefits of SD-WAN

April 07, 2022

As more and more businesses move data and applications into the ‘cloud’, the need for faster and more resilient broadband connections grows. Yet some organisations have still not kept pace with the move to cloud based applications due to limitations on budget or location for their connectivity.  Poor user experience like slow connectivity, connection failures […]
 
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