You spoke, we listened.. and got things done! Beta updates now implemented in our Rebilling Platform
November 29, 2021We know that you’re as excited as our team for the full release of the enhanced rebilling portal, but to ensure that we have gathered enough feedback on its latest features from our partners, we have extended the beta testing for a few months and added more improvements based on the suggestions of our beta […]
Read more
Our DaaS offering just got an upgrade! Version 9 now available
November 24, 2021Desktop as a Service provisioning and management just got even easier! Read on to know the top enhancements and changes done in the latest release. Security Admins can now remove the domain dropdown from HTML5 portal and Horizon Client. Users are now able to change the way VDI is displayed in Horizon Client. The account […]
Read more
5 Smart strategies in implementing price increase without losing customers
November 19, 2021With the increasing costs of running your MSP each year, raising your prices is an important way to pay for your overheads and keep your business profitable. While it is apparent that no one likes price increases, not doing so can affect the quality of the service you provide to your customers. We understand that […]
Read more
6 Reasons why your MSP needs a business framework
November 11, 2021Does your business run off a framework? Regardless of your MSP’s size, adapting a framework can help you achieve your goals and turn your business into a well oiled machine a lot faster. Just like an operating system like Microsoft Windows that manages your computer, business frameworks are designed to ensure your business operations smoothly […]
Read more
Infographic: Cyber Attacks on the Rise
October 26, 2021From Storytelling to Storyselling: Why MSP Salespeople Need to Be Great Storytellers
October 06, 2021Who doesn’t love a great story? You may have heard or told lots of stories in your lifetime- from the most trivial to the most significant ones that affected you in some way. But why do people love stories? And why is it essential for every salesperson to be a great storyteller? Here are a […]
Read more
8 Critical Metrics Your MSP Should Start Measuring
September 09, 2021How would you know that your MSP is truly growing? What are the factors that steer your business? While we understand that fulfilling the needs of your clients is your MSP’s top priority, you might be losing track of other important components of your business. Aside from the customers which obviously is the main driver […]
Read more
Levels of MSP Operational Maturity and 4 Essential Areas to Look Into for Growth
August 04, 2021Have you ever wondered what stage your MSP is in? Yes, just like how butterflies go through metamorphosis, MSPs (like all businesses) reach different levels as they gradually progress in terms of profitability, service quality and overall operational performance. In simpler terms, it is the evolution of MSPs. The higher you climb the operational maturity […]
Read more
Checking your MSP’s Vision Statement: Are You Still Walking in the Same Direction?
July 28, 2021How do you see yourself 5 or 10 years from now? We often hear this question and from a personal perspective, somehow, we always knew the answer. But what if we ask you, how do you envision your MSP in the future? If you’re the owner, then it would probably be easy for you to […]
Read more