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Building and managing your own infrastructure not only requires great investment, but also a huge chunk of your MSP’s time. As RODIN Business Solutions already manages a lot of their clients’ systems, having another system to learn and oversee would be an obstacle to their agility.
After realising the hurdles brought by dealing with major providers, they searched for other cloud providers that could give them flexibility, the right price point to maximise their profit margins and more importantly, demonstrate significant value of their services to their customers.
Upon reaching out to a couple of cloud providers, RODIN decided to
partner with Hosted Network, a local cloud provider dedicated to MSPs.
“I treat Hosted Network now like our Infrastructure Department…
You’re our Cloud Department and I don’t need to think about it.
That’s what I was looking for and that’s what we got!”
I think for an MSP that’s important; finding something that’s familiar, something that’s easy to work with, easy to price, easy across the business, that works really well and that’s what it’s been for us.” says Jacobs.
As the knowledge and skills of their technicians should continuously be refined, having a cloud solution that’s familiar and easy to deal with is a great time-saver for their team.
“We could trial in advance and Hosted Network was great in providing us with temporary resources and giving us things to muck around with, answering questions which made it really easy for us. It gave us an opportunity to have a nice plan from the get go and be able to trial and test it and be really comfortable across the whole company and your solution before we went to market with it.”
Hosted Network provided temporary resources and training to help RODIN’s team be familiar and comfortable with the solution. This enabled them to plan accordingly on how to position and market the product to their customers.
