Hosted Network partners with M365 Specialists MODEX to offer Teams deployment and training Solutions to MSPs

Sydney, Australia – February 14, 2022. To boost partner MSP’s Teams Direct Routing go-to-market capability, Hosted Network will work with Microsoft 365 specialists, MODEX in bringing Teams Direct Routing deployment and training solutions to MSPs.

Teams Direct Routing or simply Teams Calling, enables end-users to make and receive calls within Microsoft Teams without the need for calling plans or any on-premise solutions. Though it was introduced a few years back, a lot of MSPs haven’t included Teams Calling in their voice offerings yet as there is a steep learning curve identified in Teams Direct Routing setup which requires a specific process that’s different from the traditional and simple PBX setups.  

“Our Partnership with MODEX helps our partner MSPs to speed up their go-to-market with Teams Direct Routing and not miss out on the additional revenue from Teams Calling. Streamlining the provisioning process enables our partners to focus on their core business, and gives them one less thing to worry about.”, said Meryl Palma, Partner Success Manager at Hosted Network.

With the availability of deployment and training solutions, MSPs can leave the worries of  setting up Teams Calling and focus more on selling the solution to their customers and growing their revenues. 

Aside from a streamlined service delivery, the offering will include value add options to enable partners enhance end-user experience to ensure successful Teams Calling implementation and get the most value out of their investment. The value add options include live end user and live admin training to help customers overcome the barriers to adapting a new communication platform and get the most value out of Teams Calling to streamline their workflows and improve overall productivity..  

“We’re excited to team up with Hosted Network in helping their partner MSPs eliminate the difficulties in Teams Direct Routing deployment. Being a Teams Deployment Partner for other market players, we’re able to provide support to their Partners in addressing the different challenges that come with shifting to an entirely new collaboration platform. We believe that our expertise can help MSPs support their end-users better in maximising the advantages of using Teams Calling in staying competitive in the digital world.”   ”, said Bryan Chua, Solutions Director at MODEX..

The partnership plan, which will be carried out in the first quarter of 2022 will also include free technical workshops, end-user trainings and Microsoft Teams tools and resources for all Hosted Network partners. 

Visit Hosted Network’s Events website to register for upcoming free workshops:

About Modex

Modex is a Microsoft Partner full Microsoft 365 suite including Teams, Endpoint Management, Power Apps and Power BI. They help businesses with deployment and adoption services to modernise operations, innovate, make better business decisions and ultimately, stay competitive.

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About Hosted Network

Hosted Network is a licensed Australian wholesale cloud and telecommunications provider. Founded back in 2003 as an MSP and transitioning to a 100% channel model in 2013, Hosted Network now works solely with other MSPs to help design and implement a range of technical solutions for them and their customers.

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