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A Case Study Interview with Blutone Technologies’ Director, Fernando Marambio
Company Name:
Blutone TechnologiesIndustry:
Managed Service ProviderTechnology Solution(s):
Location
Five Dock NSW, AustraliaIts tagline – ‘Run your business, not your I.T systems’ – perfectly summarises its core goal of allowing clients to focus on their work without worrying about technological challenges.
Blutone Technologies, a six-person team with technicians in Australia and off-shore locations , is always collaborating with their supplier’s support to deliver the most efficient solutions to their customers.
“”I just needed a solution that could help me get where I needed to go – provide a reliable service to clients, and at the same time be able to speak to a real person. As any MSP or I.T. company knows, things happen on the go and you need to be able to respond to the client right away. The outstanding customer service from Hosted Network was why I chose to partner with them.” – Fernando, Founder, Blutone Technologies
After trying Hosted Network’s 14-day workstation trial, Blutone Technologies had found what they were looking for in a cloud service provider.
Partnering with Hosted Network eliminated the burden of having a provider’s issues trickle down to Blutone Technologies clients. Fernando was relieved by Hosted Network’s reliability:
Hosted Network doesn’t leave its partners hanging after they buy their products and services. Every service that Hosted Network provides includes training modules to explain how everything comes together to minimise downtime and maintain business productivity. ‘We’ve always received training from Hosted Network, to ensure our team is getting the best value out of it,’ Fernando stated.
Download the full case study below.
