Increase your revenue. Help your customers communicate smarter.
Extend the power of Microsoft Teams into a true unified communications platform with Teams Direct Routing
In order to thrive in today’s digital era, your customers’ remote working strategy needs to be made up of efficient collaboration tools and Teams Direct Routing is the answer.
With Direct Routing, your Teams platform is converted into a fully-fledged business phone system with true unified communications capability. By combining their business’ internal and external communications into one tightly-knit system, you create a simple, easy to use platform that has your calling, chat, meetings, file sharing and more in one convenient place.
Why MSPs shouldn’t miss the opportunity to sell Teams Direct Routing?
Sources: Statista, Australian Bureau of Statistics, ARN
Is Teams Direct Routing for your customer?
If your client matches any of the following criteria, they most likely can benefit from using this solution:
An existing Microsoft Teams user
Any business that is deeply embedded in Microsoft Teams as their primary mode of internal communications can easily transition to use this platform into their
external communication too. This means less of a need for a separate PBX together with better integration
An existing Office 365/ Microsoft 365 user
Not a Teams user yet but already have some form of Office 365? Many organisations do not realise that their Office 365 license arrangement may already include Microsoft Teams in their Office 365 subscription. So why not utilise something that you already paid for?
Looking for cost efficiency and flexibility
Converting Teams into a PBX and overall unified
communications solution, is cost and time effective. As a one-stop communications platform, there’s no need for
multiple systems like a business PBX, file sharing system and instant messaging platform – you get all three of these in one convenient system.
Teams Direct Routing makes remote work easier,
enabling businesses to communicate seamlessly
regardless of their location. Your customers can collaborate whenever, wherever, just by accessing Microsoft Teams on any of their chosen devices such as phone, tablet or desktop.
What are the requirements for Teams Direct Routing?
Users of Direct Routing must have the following licenses assigned in Microsoft 365 or Office 365:
Skype for Business Online (Plan 2)
Microsoft Phone System
Microsoft Audio Conferencing
E5 licensed users don’t require additional licensing for Direct Routing
For SMBs, Microsoft 365 Business Voice combines Microsoft Teams Phone Standard and Audio Conferencing
Why choose Hosted Network as your Teams Direct Routing partner?
Free 14-day trials, Proof of Concepts and Not for Resale (NFR) credit so you can test the solution and ensure it’s the right fit for you and your customers needs.
Flexible calling plans to suit any business size or budget including per channel, channel packs or per bundle without any lock-in contracts. Pay As You Go or unlimited call plans available.
We make it easy for you to go-to market quickly with free white label marketing brochures, blogs and email campaigns to help you generate new opportunities.
Don’t want the hassles of setting up Teams Direct Routing? Leverage our Professional Services for setup and user training to streamline customer adoption.
Streamline your Teams Direct Routing billing through our complimentary Rebilling System. Integrations with Xero, Autotask and Connectwise remove the headaches of missed billing, under charging and multiple vendor invoices.
Hosted Network owns a carrier-grade network backed by a 100Gbps backbone network powered by Juniper Networks and Arista for high reliability, resilience and performance.
Teams Direct Routing Bundles for MSPs
Speed up your go-to-market with our pre-bundled flexible plans that will suit your customers’ varying voice requirements.
Teams BYO/ Softphone
Unlimited local, national and mobile call plans
Option to lease handsets
Flexible month to month with contract discounts
Mix plans between users who require desk phones or just the softphones.
Here are some available resources to discover how you can leverage Teams Direct Routing in maximising your profits and in helping your clients communicate efficiently.
Teams Direct Routing
for Service Providers